SwiftCall: Auto Dialer & CRM
-50%
69,99 €
34,99 €
Captures d'écran
Description
Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand.
With Now Support Mobile, you can:
• Track requests and move cases forward
• Stay informed 24/7 with real-time notifications
• Access our library of knowledge articles
• Use our Service Catalog to fulfill requests faster
• Get insights from Ask Kodi, our Now Virtual Agent
• Save time and skip SSO by logging in with facial recognition or touch ID
Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people.
© 2026 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
With Now Support Mobile, you can:
• Track requests and move cases forward
• Stay informed 24/7 with real-time notifications
• Access our library of knowledge articles
• Use our Service Catalog to fulfill requests faster
• Get insights from Ask Kodi, our Now Virtual Agent
• Save time and skip SSO by logging in with facial recognition or touch ID
Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people.
© 2026 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Nouveautés (v21.3.0)
Fixed:
• Default date in the reservation screen is set to yesterday instead of today
• Mobile device date does not match the date displayed in the platform
• App crashes while uploading files in impersonation mode
• Error when an action has a parameter screen and auto-redirect is configured
• Failure to reload a page when refreshing after a timeout
• 'Submit'/'Cancel' buttons freeze following a writeback error on an action item form
• The 'Filter' button is hidden when more than one item is displayed
• A 'Change Instance Alert' displays when a notification is selected in the 'Notifications' tab
• Smart assessment crashes when a descriptive element is set as richText
• An offline new-defect form photo is not visible in the Attachments/Activity Stream until sync
Enhancement:
• Introduced shared device mode, allowing multiple users to log into the same instance
• Allowed users to continue and end the Voice Agent calls when backgrounding the app
• Enhanced the 'Add Account' screen UI
Detailed release notes can be found on the ServiceNow product documentation website
• Default date in the reservation screen is set to yesterday instead of today
• Mobile device date does not match the date displayed in the platform
• App crashes while uploading files in impersonation mode
• Error when an action has a parameter screen and auto-redirect is configured
• Failure to reload a page when refreshing after a timeout
• 'Submit'/'Cancel' buttons freeze following a writeback error on an action item form
• The 'Filter' button is hidden when more than one item is displayed
• A 'Change Instance Alert' displays when a notification is selected in the 'Notifications' tab
• Smart assessment crashes when a descriptive element is set as richText
• An offline new-defect form photo is not visible in the Attachments/Activity Stream until sync
Enhancement:
• Introduced shared device mode, allowing multiple users to log into the same instance
• Allowed users to continue and end the Voice Agent calls when backgrounding the app
• Enhanced the 'Add Account' screen UI
Detailed release notes can be found on the ServiceNow product documentation website
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