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GRATUIT
Gratuit
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Description
ATSC Support is a way to help self-solve your technology issues.
The ATSC has introduced a new support mobile app, giving you the ability to self-solve your technology issues, check your ticket status as well as chatting with the ATSC, which will provide greater accessibility through your digital connection with us.
The ATSC Mobile App complements the experience you have on the Agency Online Technology Support/myATSC website and serves to provide a seamless experience with fast and easy accessibility, on-demand interactions and responses, self-service capabilities and help available via chat.
The ATSC has introduced a new support mobile app, giving you the ability to self-solve your technology issues, check your ticket status as well as chatting with the ATSC, which will provide greater accessibility through your digital connection with us.
The ATSC Mobile App complements the experience you have on the Agency Online Technology Support/myATSC website and serves to provide a seamless experience with fast and easy accessibility, on-demand interactions and responses, self-service capabilities and help available via chat.
Nouveautés (v20.0.1)
New
• Attachment error handling
• Input form screen navigation screen
• Input form screen error window navigation
Fixed
• Application theme changes after closing and reopening the app
• Certain colors are not rendered on iOS
• Special characters are not displayed in file names
• Problems updating barcode input forms with multiple inputs
• The user can only view a small subset of list options in a Virtual Agent chat
• Data visualization sources fail to decode JSON that does not contain a label
• Placeholder text is not visible on an IT Asset Management asset
• Input form screen survey shows incorrect choices when scrolling on iOS 18
• App gets stuck on blank screen when the user opens a push notification with redirection
• Deep links from a QR code don't work when the blur app option is enabled and UX analytics is disabled
• The wrong URL is loaded into the URL screen when switching between clone instances
• A "Date" type input sends an incorrect time on iOS
Detailed release notes can be found on the ServiceNow product documentation website.
• Attachment error handling
• Input form screen navigation screen
• Input form screen error window navigation
Fixed
• Application theme changes after closing and reopening the app
• Certain colors are not rendered on iOS
• Special characters are not displayed in file names
• Problems updating barcode input forms with multiple inputs
• The user can only view a small subset of list options in a Virtual Agent chat
• Data visualization sources fail to decode JSON that does not contain a label
• Placeholder text is not visible on an IT Asset Management asset
• Input form screen survey shows incorrect choices when scrolling on iOS 18
• App gets stuck on blank screen when the user opens a push notification with redirection
• Deep links from a QR code don't work when the blur app option is enabled and UX analytics is disabled
• The wrong URL is loaded into the URL screen when switching between clone instances
• A "Date" type input sends an incorrect time on iOS
Detailed release notes can be found on the ServiceNow product documentation website.
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