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iSERV ITHENA

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Gratuit

iSERV ITHENA

par ITHENA, LLC

v1.0 5 Mo Universel 4+

Description

All in one service management application provides various roles of - your customer including - service techs, managers, and other team members - with digital and real-time visibility to the equipment information. Operators or Tech can log cases and collaborate with the OEM's service team - all from an integrated, easy to use - mobile app and a web portal.

It provides the OEM teams the ability to connect, visualize, and act on customer issues within the defined Service Level Agreements.

Key Features:
- Ticket management
- Self-guidance for troubleshooting
- Remote collaboration through AR/VR
- Performance monitoring

iSERV is a registered trademark owned by ITHENA, whose intellectual property is iSERV.