Liva UAE

Liva Insurance – Your Health Benefits, Simplified
Welcome to the Liva UAE app, your ultimate digital companion for managing your medical insurance.
Designed exclusively for Liva Group medical insurance customers in the UAE, this app provides
quick, seamless, and secure access to your healthcare benefits through Inayah TPA.
Whether you are at home, at work, or on the go, managing your medical coverage has never been
simpler. Log in using your securely shared credentials (with a prompt to update your password on
your first login for added security) and unlock a world of convenient healthcare services right from
your smartphone.

EVERYTHING YOU NEED IN ONE PLACE
Tap “My Health” on the home screen to instantly access your core medical services:
• Digital e-Card: Say goodbye to physical plastic. View, download, or share your digital medical
card instantly at any network facility.
• Effortless Claims: Submit new reimbursement claims directly from your phone. Track the real-
time status of your existing claims without any hassle.
• Pre-Approvals: Stay informed about your treatments. Check the status of your approved
medical services and procedures with a single tap.

SMART HEALTHCARE FEATURES
• Provider Search: Quickly locate the nearest network hospitals, clinics, diagnostic centers, and
pharmacies.
• TeleDoc Consultations: (For eligible TruDoc users) Skip the waiting room and get virtual
medical consultations with certified doctors directly through the app.
• Online Pharmacy Orders: Order your prescribed medications quickly and conveniently,
ensuring you get what you need without the wait.

WHY CUSTOMERS LOVE LIVA UAE
• Convenient: All your policy benefits, network details, and health cards are available in one
unified app, 24/7.
• Fast & Efficient: Submit claims in minutes and view approvals in just a few taps. No endless
paperwork, no unnecessary waiting.
• Highly Secure: Your privacy is our priority. Your sensitive medical and personal data is
protected using advanced security technology.

Stay in complete control of your health coverage with a smooth, secure, and user-friendly digital
experience. Download the Liva UAE app today and make managing your medical insurance easier than ever!