Loops Inbox

Loops Inbox is the native mobile companion for customer support agents using Loops AI the agentic commerce platform that turns shopper intent into sales.

When a customer message lands in your Loops AI workspace, you'll see it on your phone. Read the full thread, reply in seconds, and keep moving without opening a laptop.

KEY FEATURES

• Real-time inbox: every customer conversation in one unified view
• Push notifications: instant alerts the moment a new message arrives or a thread needs your attention
• Reply on the go: read, respond, and resolve from anywhere
• Multiple workspaces: switch between Loops AI organizations in a single tap
• Sign in with Google or Apple: secure native authentication
• Light & dark mode: automatically follows your device
• Native performance: fast, smooth, and tuned for mobile

WHO IT'S FOR

Loops Inbox is built for the people closest to your customers:
• Customer support agents and team leads
• E-commerce CX teams
• SaaS support managers
• Founders running their own support

You'll get the most out of Loops Inbox if your team already uses the Loops AI web dashboard. The app extends that workspace to your phone — same conversations, same workspace, same AI assistance.

WHAT YOU'LL NEED

An active Loops AI account on a workspace set up at loopsai.com. Sign in with the Google or Apple account connected to your workspace. Your admin can invite you if you don't have access yet.

ABOUT LOOPS AI

Loops AI is an agentic commerce platform built on a semantic intelligence layer. Backed by a16z Speedrun, Loops helps brands understand what shoppers actually mean not just what they type and turns that intent into sales across discovery, dialogue, and product experience.

Learn more at loopsai.com.