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• Smoother live calls — we've polished the experience while you wait to be connected with an expert, so screens load cleanly with no more blank pop-ups.
• More reliable connections — if your call briefly drops or reconnects, we now restore your session automatically so you pick up right where you left off.
• Clearer waiting experience — improved countdown timers and prompts while you're being matched, so you always know what's happening and what to do next.
• Better call quality — upgraded our underlying video technology for crisper, more stable live sessions.
• Behind-the-scenes improvements — performance and stability tweaks, plus better diagnostics so we can spot and fix issues faster.