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ZDialer by Zoho Voice
by Zoho Corporation
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Description
Business calling, simplified
Zoho Voice, Zoho’s cloud telephony solution, is specifically built to simplify your business communication. With AI-powered insights and smart communication channels, you can set up a flexible, hybrid contact center to connect with customers and teams, handle calls more efficiently, and keep conversations organized as you grow.
Trusted by over 25,000 businesses, Zoho Voice powers 7 million+ calls every month across the globe, with phone numbers available in 180+ countries. It offers a reliable way to manage calls, track team performance, and stay connected with customers.
ZDialer by Zoho Voice is a reliable mobile app that lets you make and receive business calls directly from your phone. With a secure internet connection, simply log in using your Zoho Voice credentials and start calling. Stay on top of follow-ups with ease: add notes, update call outcomes, and transcribe recordings, so you can manage customer conversation anytime, anywhere.
Features
• Clean, intuitive interface with quick access to dialpad, call logs, and notifications.
• Access your mobile contacts to place calls directly from ZDialer.
• Make and receive calls, record conversations, add notes, and update call outcomes (disposition) in just a few taps.
• Send and schedule messages using custom texts or templates, and manage conversations across instant messaging platforms (WhatsApp and Telegram).
• View call logs, access recordings, and listen to voicemails without switching to the web console.
• Transcribe call recordings and voicemails into clear, readable text.
• Use tap-to-call for faster outbound communication.
Zoho Voice, Zoho’s cloud telephony solution, is specifically built to simplify your business communication. With AI-powered insights and smart communication channels, you can set up a flexible, hybrid contact center to connect with customers and teams, handle calls more efficiently, and keep conversations organized as you grow.
Trusted by over 25,000 businesses, Zoho Voice powers 7 million+ calls every month across the globe, with phone numbers available in 180+ countries. It offers a reliable way to manage calls, track team performance, and stay connected with customers.
ZDialer by Zoho Voice is a reliable mobile app that lets you make and receive business calls directly from your phone. With a secure internet connection, simply log in using your Zoho Voice credentials and start calling. Stay on top of follow-ups with ease: add notes, update call outcomes, and transcribe recordings, so you can manage customer conversation anytime, anywhere.
Features
• Clean, intuitive interface with quick access to dialpad, call logs, and notifications.
• Access your mobile contacts to place calls directly from ZDialer.
• Make and receive calls, record conversations, add notes, and update call outcomes (disposition) in just a few taps.
• Send and schedule messages using custom texts or templates, and manage conversations across instant messaging platforms (WhatsApp and Telegram).
• View call logs, access recordings, and listen to voicemails without switching to the web console.
• Transcribe call recordings and voicemails into clear, readable text.
• Use tap-to-call for faster outbound communication.
What's new (v3.0.0)
• Experience a redesigned interface with improved performance and a more native mobile experience.
• Set ZDialer as your default dialer for business calls.
• Manage conversations across WhatsApp and Telegram.
• Add message templates instantly using short text or ‘#’.
• Transcribe call recordings and receive email notifications with transcripts.
• Access call intelligence with sentiment, summaries, and satisfaction insights.
• Organize SMS chats by hiding, archiving, or marking them as unread.
• Set ZDialer as your default dialer for business calls.
• Manage conversations across WhatsApp and Telegram.
• Add message templates instantly using short text or ‘#’.
• Transcribe call recordings and receive email notifications with transcripts.
• Access call intelligence with sentiment, summaries, and satisfaction insights.
• Organize SMS chats by hiding, archiving, or marking them as unread.
