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Chicago Works: 311 Reporter
by 2pensmedia Inc.
Description
Chicago Works: Report 311 Issues Instantly
Chicago Works is the fastest way to report 311 issues straight from your iPhone. Snap a photo, tap submit, and we file your request with the City of Chicago — no phone calls, no sign-ups, no fuss.
Why Chicagoans Use It
• Trusted since 2012: Featured in the Chicago Tribune, CBS 2, WBEZ, Chicago Reader, and the Lincoln Park Patch.
• Community-Powered: Join 20,000+ neighbors already reporting across every ward in the city.
• Free to Use: Completely free, with an optional upgrade to remove ads.
What You Can Report
We support more than 50 service categories, including:
• Infrastructure: Potholes, broken streetlights, water leaks, sewer issues.
• Sanitation: Missed garbage pickups, trash cart issues, dumpsters, street cleaning complaints.
• Maintenance: Fallen trees, graffiti, rodent baiting, snow-uncleared sidewalks.
• Public Safety & Others: Stray animals, pet wellness checks, abandoned vehicles, cab complaints, and aircraft noise.
Three Taps to a Cleaner Chicago
1. Snap a photo: Photo-backed tickets are proven to be taken more seriously.
2. Pick the issue: Choose from over 50 categories across Animal Care, Streets, Water, Aviation, Business Affairs, and more.
3. Submit and track: We file directly with the city’s Open311 system and show you the exact status of your request—open, in progress, or closed.
Built for Chicago
• GPS Auto-Detect: Automatically identifies your location and the correct ward for your issue.
• Precision Control: Need to be exact? Drag the pin to adjust the location manually.
• Service Tracker: View real-time status updates from the City of Chicago’s official system.
• Offline-First: No signal? Start a report anyway. The app syncs your request automatically when you’re back online.
Privacy First
Your email and address never leave the 311 flow. Nothing is sold, and nothing is shared outside of your request. Read our full policy at http://www.chicagoworksapp.com/Privacy-Policy.html.
Important Note: Chicago Works is an independent app that utilizes the City of Chicago's official Open311 framework. It is not affiliated with the City of Chicago. Built by 2Pens Media Inc., based in Chicago.
Report something today. Chicago runs better when you help run it.
Chicago Works is the fastest way to report 311 issues straight from your iPhone. Snap a photo, tap submit, and we file your request with the City of Chicago — no phone calls, no sign-ups, no fuss.
Why Chicagoans Use It
• Trusted since 2012: Featured in the Chicago Tribune, CBS 2, WBEZ, Chicago Reader, and the Lincoln Park Patch.
• Community-Powered: Join 20,000+ neighbors already reporting across every ward in the city.
• Free to Use: Completely free, with an optional upgrade to remove ads.
What You Can Report
We support more than 50 service categories, including:
• Infrastructure: Potholes, broken streetlights, water leaks, sewer issues.
• Sanitation: Missed garbage pickups, trash cart issues, dumpsters, street cleaning complaints.
• Maintenance: Fallen trees, graffiti, rodent baiting, snow-uncleared sidewalks.
• Public Safety & Others: Stray animals, pet wellness checks, abandoned vehicles, cab complaints, and aircraft noise.
Three Taps to a Cleaner Chicago
1. Snap a photo: Photo-backed tickets are proven to be taken more seriously.
2. Pick the issue: Choose from over 50 categories across Animal Care, Streets, Water, Aviation, Business Affairs, and more.
3. Submit and track: We file directly with the city’s Open311 system and show you the exact status of your request—open, in progress, or closed.
Built for Chicago
• GPS Auto-Detect: Automatically identifies your location and the correct ward for your issue.
• Precision Control: Need to be exact? Drag the pin to adjust the location manually.
• Service Tracker: View real-time status updates from the City of Chicago’s official system.
• Offline-First: No signal? Start a report anyway. The app syncs your request automatically when you’re back online.
Privacy First
Your email and address never leave the 311 flow. Nothing is sold, and nothing is shared outside of your request. Read our full policy at http://www.chicagoworksapp.com/Privacy-Policy.html.
Important Note: Chicago Works is an independent app that utilizes the City of Chicago's official Open311 framework. It is not affiliated with the City of Chicago. Built by 2Pens Media Inc., based in Chicago.
Report something today. Chicago runs better when you help run it.
What's new (v4.1)
Fixed ward detection on the home screen — the app now correctly identifies which Chicago ward you're in based on your location. Plus performance improvements and bug fixes.
