MediacomConnect

The MediacomConnect MobileCare app is the next generation in customer service, giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click, you can view your bill, check for outages, troubleshoot, and so much more! Check out all of the MediacomConnect MobileCare features below:



Account & Billing
• View your current billing statement
• Pay your bill
• Store payment method on file
• Modify payment method on file
• Find a payment center



Internet Data Usage
• View current Internet service level
• View Internet Data Usage allowance
• Review Internet Data Usage history



Outage Check
• Check for service interruptions in your area for TV, Internet & Phone



Appointment Manager
• View upcoming service appointment



Technical Support
• Automatically refresh your modem or cable box to solve Internet or TV issues
• How-To's and FAQs for your TV, Internet, and Phone service



Notifications
• Upcoming service appointments
• Account updates
• Billing updates
• Bill due dates



Communications
• Chat with a customer service agent
• Enroll in Text Messaging
• Submit Customer feedback
• One-touch Connect-to-Agent dialing



Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.