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SolutionView Tablet

Business

Free

SolutionView Tablet

by Supportworks, Inc

5.0 (1) v2.4.8 47 MB Universal 4+

Screenshots

Description

As a contractor, you just know when your tools are designed and built by people who actually use them. You don’t have to fight them; they just work—the same way, every time. The same goes for sales software. You want something that will simplify and standardize the appointment, so every customer has a positive experience—the same way, every time.

SolutionView Tablet simplifies, standardizes, and maximizes each sales and service appointment.

Features

Homeowner Education – SolutionView Tablet helps walk the customer through the causes of their problems, so they can understand why you’re recommending the full suite of solutions your company offers.

Automated Solutions – When you ask questions like, “Are you interested adding a rain sensor to your system?” and the customer says, “Sure!” – Your company’s preferred rain sensor is automatically added to the Options Page.

Findings – Once the inspection is complete, the findings section helps the user share with the customer all that they’ve found, the cause, and what solutions are needed. SolutionView Tablet makes it easy for a customer to express interest in solutions, and lets them add them to the options page without commitment to purchasing.

Presentation - For larger projects, use the presentation feature to walk through the different solutions available to them. Each presentation has a follow-up area where they can continue to learn more or add to solution to the options page.

Tiered Options and Right-Sizing – SolutionView Tablet provides three project options for the homeowner to see all that is possible. The options page allows for them to compare projects without the need to leave the screen. The power in this page is that the homeowner can choose & select themselves! As selections are made, prices change. If you offer incentives or financing, apply those right to this page so that the customer see those in consideration into their final project selection.

Proposal and Payment – After the presentation, the homeowner is presented with a professional branded proposal and payment can be taken.

The guided experience that SolutionView Tablet provides from start to finish of an appointment is unmatched and will go a long way for consistent experiences of your company’s brand and overall customer experience. SolutionView Tablet users immediately see their closing percentages and average ticket size go up.

We’re excited for SolutionView Tablet to assist and guiding you in delivering remarkable experiences for your customers.

What's new (v2.4.8)

SolutionView 2.4.8 is here with meaningful improvements across appointments, drawing tools, AI Visualization, project PDFs, camera/photo workflows, and overall app polish.

This release puts a heavy focus on making the drawing experience clearer and more powerful, while continuing to improve the customer experience before, during, and after the appointment.

Here’s what’s new in version 2.4.8:

Appointments

Customer History: Customer History now includes additional customer details from appointment data connected through improveit 360, giving users more context when preparing for and running appointments.

Manual Appointments: We’ve improved Manual Appointments with additional checks to help ensure appointments created manually work as expected.


Drawing

Drawing Screen: The Drawing screen has a refreshed layout that makes Create Drawing the primary action while keeping the rest of the drawing functionality available in a cleaner experience.

Surface Scan: Surface Scan has been enhanced with tighter on-screen guidance during capture and improvements aimed at better data accuracy.

Smart Guides: Artwork will now snap to vertices from other artwork already in the drawing. As users lay out walls or product artwork, guides appear when objects align with visible vertices.

Product Area Fill: Area-based products now include a faster placement option. A new bucket icon appears in the drawing product list, allowing users to tap inside enclosed areas and automatically fill them with the selected product. After placement, users can still make adjustments.

Continue Path: Line paths and wall paths can now be extended from the selected object. Select the object, open the object settings in the bottom left, choose More, then Continue to add additional vertices.

Multi-Selection: Multi-Selection has received additional polish to make it clearer what is being selected while keeping only the most important elements in view.

Long Press: Long press actions have been refined. Long pressing on a line now allows users to add additional vertices or delete previously placed vertices.

AI Visualization

Activation: Companies can now activate access to the AI Visualization tool. This tool will be free to use for a limited time. Please contact the SolutionView team for activation steps.

Polish: We’ve continued improving the screens used for AI Visualization to provide a better overall experience.

Project PDFs

Hidden Products: Products used for Project Minimums will no longer appear in the My Project section of the PDF when those products are marked as hidden from the customer.

Camera & Photo Enhancements

Camera: The in-app camera has been refined to provide a better experience for users.

Photos: We’ve increased the number of photos that can be added at one time.

UI/UX Improvements

Rilla / Siro: The microphone icon has been removed from Quick Nav. Siro and Rilla actions are now available within Details & Resources.

Start Meeting: The Select Configuration workflow now includes counts and an improved selection experience, making it easier for companies with many meeting types, pricing lists, or pre-appointment resources.

Additional Enhancements: We’ve continued improving several areas and screens throughout the app.

Fixes

We’ve continued monitoring errors captured through our reporting systems and have implemented fixes aimed at resolving issues identified in those systems.

Thanks for using SolutionView Tablet.