Using SMS, Chat, email, phone, and push-notification channels, MSPP uses the client-preferred communication medium for end-user verification (EUV), rapid ticket creation and response, and scheduling.
Our Mobile Technician app lets you communicate with all parties in a seamless and secure fully integrated Managed environment.
What's new (v26.06)
The app now allows you to minimize the keyboard by clicking a "checkmark" icon at the top right of the keyboard
Addressed an issue where AI ticket dictation wasn't assigning a Contact to the ticket
Updated several 3rd party packages to take advantage of the latest security updates, bug fixes and features