Xfinity Mobile Care

Xfinity Mobile Care by Assurant® is your smart companion for mobile support – designed with simplicity in mind. Get the most out of your device while keeping your protection just a tap away. Whether you’re checking your coverage or troubleshooting a device issue, the Xfinity Mobile Care app puts control and confidence in your hands.

Note: Access to the Xfinity Mobile Care app’s complete list of features is available only to those users enrolled in an Xfinity Mobile Care protection plan.

Key Features

* Coverage and Claims for Your Devices at Your Fingertips
View your protection plan details, including service fees, deductibles, and coverage documents. File and track claims with ease.

* Live Tech Support
Connect with tech experts via chat, call, screen share, or camera share for fast help with setup, connectivity, and device troubleshooting. Available 9am-midnight ET, 7 days a week excluding major holidays.

* Self-Help Center
Explore thousands of device-specific tips, tricks, and step-by-step guides to solve common issues on your own.