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Journey | Loyalty Rewards
by Journey Rewards Inc.
Description
Journey is the loyalty rewards program built for travelers who choose independent, boutique, and design-forward hotels over cookie-cutter chains. Be known, be valued, and gain unique access when you book stays at 4,000+ handpicked properties around the world.
This is the official app for Journey.com — the first loyalty program exclusively for independent and luxury hospitality and the travelers who chose the best.
WHY JOURNEY?
Most hotel loyalty programs lock you into one chain. Journey rewards you across a curated global network of independent properties — each personally selected for design, character, and guest experience. From award winning hotels to those undiscovered gems.
EARN & REDEEM POINTS
• Earn Journey 5x+ points on every qualifying booking (considered by third-party sources to be the most valuable hotel loyalty points)
• Redeem for spa credits, room upgrades, dining experiences, or your next stay.
EXPLORE & BOOK
• Search boutique hotels, luxury villas, vacation rentals worldwide where you can earn 5x+ points
• Browse curated collections by destination, vibe, or trip type
• Book directly with best-rate guarantee and member only pricing
• Map view to discover properties near you and dream
MEMBER TIERS & BENEFITS
• Members can access unique experiences, easily transfer points to friends, and much more.
THE JOURNEY ALLIANCE
2,000+ independent hoteliers, boutique resorts, luxury residences, and unique properties worldwide. Every one meets our curation standards. Alliance Partner benefits expand on the Journey member experience by providing elevated service, unique benefits, and personalized amenities for our top tier members.
Journey — Great taste deserves to be rewarded.
Download today. Membership is Complimentary.
This is the official app for Journey.com — the first loyalty program exclusively for independent and luxury hospitality and the travelers who chose the best.
WHY JOURNEY?
Most hotel loyalty programs lock you into one chain. Journey rewards you across a curated global network of independent properties — each personally selected for design, character, and guest experience. From award winning hotels to those undiscovered gems.
EARN & REDEEM POINTS
• Earn Journey 5x+ points on every qualifying booking (considered by third-party sources to be the most valuable hotel loyalty points)
• Redeem for spa credits, room upgrades, dining experiences, or your next stay.
EXPLORE & BOOK
• Search boutique hotels, luxury villas, vacation rentals worldwide where you can earn 5x+ points
• Browse curated collections by destination, vibe, or trip type
• Book directly with best-rate guarantee and member only pricing
• Map view to discover properties near you and dream
MEMBER TIERS & BENEFITS
• Members can access unique experiences, easily transfer points to friends, and much more.
THE JOURNEY ALLIANCE
2,000+ independent hoteliers, boutique resorts, luxury residences, and unique properties worldwide. Every one meets our curation standards. Alliance Partner benefits expand on the Journey member experience by providing elevated service, unique benefits, and personalized amenities for our top tier members.
Journey — Great taste deserves to be rewarded.
Download today. Membership is Complimentary.
What's new (v2.2.0)
Welcome to the brand new Journey 2.0 mobile app experience. We heard from our members and are excited to launch an entirely reimagined experience built around how modern travelers discover, book, and experience hospitality.
MAJOR 2.0 UPDATES INCLUDE:
• Member-only pricing and curated discovery experiences
• Apple Pay support for faster, seamless bookings
• Completely redesigned property search and interactive map experience
• End-to-end booking at top hotels around the world — including the ability to use Journey Rewards
• Expanded Known by Journey personalization and traveler identity experiences
• Exclusive benefits at Journey Alliance Partner properties including Suite Night Awards, Timeless Stay™ (choose your own check-in and check-out times), personalized upgrades, and more
• Redesigned Wallet, Trips, and Profile experiences
• Faster performance, smoother navigation, and improved reliability throughout the app
• …and much more
LATEST UPDATES IN THIS VERSION (2.2.0)
• Book stays at participating Journey Alliance properties using your Journey Rewards points — directly in the app
• Instantly toggle between cash and points pricing across search, maps, property pages, and date selection
• New Reserve This Stay experience for concierge-assisted points bookings, including cancellation policy details before you submit
• Leave a voice note with special requests when submitting a concierge booking request
• Pending concierge booking requests now appear alongside confirmed reservations in the Trips tab
• New Contact Support section within trip details for faster access to assistance
• Improved deep-link navigation for a more seamless experience when opening the app from emails, notifications, and shared links
• Reliability improvements for check-in and check-out time displays, booking resumption, and account settings updates
• Performance, stability, and infrastructure improvements throughout the app
MAJOR 2.0 UPDATES INCLUDE:
• Member-only pricing and curated discovery experiences
• Apple Pay support for faster, seamless bookings
• Completely redesigned property search and interactive map experience
• End-to-end booking at top hotels around the world — including the ability to use Journey Rewards
• Expanded Known by Journey personalization and traveler identity experiences
• Exclusive benefits at Journey Alliance Partner properties including Suite Night Awards, Timeless Stay™ (choose your own check-in and check-out times), personalized upgrades, and more
• Redesigned Wallet, Trips, and Profile experiences
• Faster performance, smoother navigation, and improved reliability throughout the app
• …and much more
LATEST UPDATES IN THIS VERSION (2.2.0)
• Book stays at participating Journey Alliance properties using your Journey Rewards points — directly in the app
• Instantly toggle between cash and points pricing across search, maps, property pages, and date selection
• New Reserve This Stay experience for concierge-assisted points bookings, including cancellation policy details before you submit
• Leave a voice note with special requests when submitting a concierge booking request
• Pending concierge booking requests now appear alongside confirmed reservations in the Trips tab
• New Contact Support section within trip details for faster access to assistance
• Improved deep-link navigation for a more seamless experience when opening the app from emails, notifications, and shared links
• Reliability improvements for check-in and check-out time displays, booking resumption, and account settings updates
• Performance, stability, and infrastructure improvements throughout the app
