1-800-AUTOTOW connects customers with nearby roadside assistance providers in minutes, with transparent bidding, ETA comparison, and live tracking.
No calling around.
No waiting on hold.
No surprise pricing.
HOW IT WORKS
• Open the app and share location
• Select the service needed
• Nearby providers receive the request and submit bids
• Compare price and ETA
• Choose a provider
• Track arrival in real time
USER ROLES
• Customers: Request service, compare bids, track arrival
• Companies: Receive requests, submit bids, manage jobs and drivers
• Drivers: Complete assigned jobs and share live location during active service
• Office Dispatchers: Company-created staff accounts that can manage dispatch operations without owner credentials
WHY USERS CHOOSE 1-800-AUTOTOW
• Fast local response
• Upfront competitive pricing
• Multiple provider options
• Real-time tracking
• Built for operational dispatch workflows
1-800-AUTOTOW is a technology platform connecting customers with independent service providers. Services are performed by third-party providers.
What's new (v5.0.2)
1-800 AUTO TOW v5.0.2 — major update with improvements for both customers and tow companies.
For Customers
• Saved Vehicles — save your vehicles (with optional photos) and pick from them on future requests instead of
re-entering year, make, model, and color every time
• Smoother login — tap a service tile while signed out and sign in, and you'll land straight on Pick Location
(no more re-picking the service)
• Smarter Pick Location screen — only asks for location permission when you tap the target icon, not the
moment you arrive
• Cleaner Google / Apple sign-in — full-screen "Signing you in..." overlay so the screen never looks blank
during the handoff
• Better signup validation — inline error messages per field as you fill out the form
• Faster cold launch — eliminated the black-flash when opening the app
For Tow Companies
• Reassign Drivers — admins can now change the assigned driver on an active call right from the job details
screen
• Swipe-to-Reject + inline Reject button on the dashboard and pending requests
• Smarter Notification Sounds — different sounds for new requests, new messages, and accepted bids
• Out-of-Service Detection — companies that aren't actively online don't get tagged as available for new
requests
• Modernized iOS app lifecycle — cleaner background / foreground transitions
Under the Hood
• Request source tracking (mobile vs web) for analytics
• iOS UIScene migration — ready for upcoming Apple requirements
• Behind-the-scenes audio + push-notification routing improvements