RelayOps is the all-in-one dispatch management platform built exclusively for Amazon Relay operators. Manage your drivers, track loads, and run your fleet from your phone — in English and Spanish.
LIVE DISPATCH MANAGEMENT
See all your drivers on a live map in real time. Know exactly where every truck is, who's on a load, and who's available — all from one screen.
AI-POWERED ASSISTANT
Get instant answers to Amazon Relay questions with our built-in AI chat. Bilingual support in English and Spanish means your whole team can get help in the language they're most comfortable with.
DRIVER MANAGEMENT
Invite drivers to your roster with one tap. Send email invitations, track active and inactive drivers, and manage your entire team from the Drivers tab. Set driver limits based on your plan.
ROAD ALERTS & COMMUNITY INTEL
Post and receive real-time road alerts for your routes. Share intel on construction, accidents, closures, and hazards with your team instantly.
DOCUMENT MANAGEMENT
Drivers can submit Bills of Lading (BOL) and Proof of Delivery (POD) directly through the app. No more chasing paperwork — everything is logged and accessible.
VEHICLE INSPECTIONS
Built-in pre-trip and post-trip inspection checklists keep your fleet compliant and your drivers accountable.
PANIC BUTTON
Driver safety is built in. One tap sends an emergency alert with the driver's location directly to dispatch.
WEATHER & ROUTE INTELLIGENCE
Live weather conditions for your routes so you can make informed dispatch decisions before trucks roll.
BILINGUAL BY DESIGN
RelayOps speaks your team's language. The entire driver interface is available in both English and Spanish, making onboarding easy for every driver on your roster.
SUBSCRIPTION PLANS
Starter: Up to 3 drivers
Professional: Up to 10 drivers
Professional+: Up to 15 drivers
Enterprise: Unlimited drivers
All plans include a 3-day free trial. Cancel anytime.
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What's new (v1.1.5)
What's in this update
1. Secure AI chat (Cloud Function)
The Anthropic call now happens in a new driverChat Cloud Function. The API key lives only as a Firebase secret — never in the app bundle.
2. Collective learning (retrieval-based)
Every driver Q&A is saved to a new chatKnowledge Firestore collection
Before answering a new question, the function searches past highly-rated Q&A from the same dispatch operation and feeds the best matches to Claude as context
Common questions get more consistent, better answers over time
This is retrieval-based learning (the right approach) — not model retraining
3. Thumbs up/down feedback
Each AI answer now has thumbs up/down buttons
Upvotes promote an answer (more likely to be retrieved for future similar questions)
Downvotes suppress it
This is the feedback loop that drives the "learning"
4. Manager Map fix (the location issue)
The Map screen already existed and works — it was just hidden. One-line change re-enables it.