Description
Widelink CareNotes is the all-in-one care management platform built for home care and disability support agencies. Whether you're a Direct Support Professional logging a visit or a supervisor approving timesheets, CareNotes keeps your team organized, compliant, and connected.
FOR CAREGIVERS
Log service records in seconds with structured forms built for your service type. Sign and submit visits from the field, view your schedule for the day, track your own compliance certifications, and see your timesheets — all without touching a computer.
FOR SUPERVISORS & ADMINS
Get a real-time view of everything happening across your agency. Approve or return records, manage staff and individuals, review ISP goals and outcomes, generate payroll-ready timesheets in one tap, and catch compliance gaps before they become problems with the built-in Alerts Center.
KEY FEATURES
• Service Records — structured visit documentation with narrative, goals, and outcomes
• Scheduling — assign and track visits by staff and individual
• Timesheets — digital employee and consumer signatures, supervisor approval workflow
• ISP Management — goals, objectives, interventions, and outcome tracking
• Compliance — certification tracking with expiry alerts for your whole team
• Alerts Center — proactive signals for late records, missed visits, and expiring credentials
• Reports — payroll, staff performance, individual utilization, and compliance summaries
• Global Search — find any individual, record, or staff member instantly
• Offline Support — draft records sync automatically when connectivity returns
• Dashboard — at-a-glance charts for hours, productivity, and service types
• Dark Mode & biometric lock for privacy and security
CareNotes connects directly to your agency's backend, keeping every team member working from the same real-time data — no double entry, no paper trails.
What's new (v1.1)
- UI improvement