Run a Call is the field-service operating system for small and mid-size HVAC companies. Designed for technicians who do real work in real homes—not office software no one uses.
YOUR DAY IN ONE PLACE
• Today’s schedule with addresses, customer notes, and equipment history
• Tap to call, text, or navigate—everything one finger away
• Job status updates that keep dispatch in the loop automatically
DOCUMENT THE WORK
• Capture photos of equipment, ductwork, and completed installs
• Snap data plates, model numbers, and serial numbers in seconds
• Notes, signatures, and checklists save instantly—even offline
CREATE ESTIMATES AND INVOICES ON SITE
• Pull from your pricebook in two taps
• Build Good / Better / Best estimates customers can approve on the spot
• Invoice and collect payment before you leave the driveway
DISPATCH THAT KEEPS UP
• Live job board with drag-and-drop scheduling
• Real-time technician location for accurate arrival times
• Automatic SMS to customers: confirmations, reminders, on-the-way alerts
BUILT FOR HOW HVAC ACTUALLY WORKS
• Offline-first—keep working in basements, attics, and dead zones
• Large tap targets that work with gloves
• Push notifications for new dispatches and customer replies
• Membership tracking and recurring maintenance reminders
WHO IT’S FOR
Run a Call is for HVAC business owners, dispatchers, office staff, and field technicians at companies with 3–15 trucks who are tired of fighting their software. Subscriptions are managed on our website at runacall.com—there are no in-app purchases.
QUESTIONS OR FEEDBACK
Email us anytime at admin@runacall.com. A real person reads every message and replies within one business day.